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AI Scribe in Your Therapy Session

Some of our therapists now use an AI scribe through Jane, our practice management platform. This article explains what that means for you, and confirms the choice is always yours.

Your therapist will only use AI scribe if you have opted in and you have given consent. You can say no at any time, and your care will not be affected.


What is AI scribe?

AI scribe is a tool built into Jane that listens to your session and helps your therapist draft clinical notes. It supports documentation and does not replace clinical judgment.


How consent works:

You will be asked to give consent by filling out a form directly before using AI scribe. You can say yes or no. You can also change your mind at any time, including mid-session.

Consent is never assumed. Agreeing once does not mean you have agreed for future sessions.


What happens to the recording?

Jane's AI scribe is built with clinical privacy standards in mind. The tool processes session audio to generate a note. Your recording will be saved for a total of 7 days, after which it will permanently be deleted. 


What happens if you decline?

 If you decline, nothing changes. Your therapist will take notes the way they normally would.


Questions?

Contact our Care Team at care@shiftcollab.com. We are here to support.