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What’s our Fit Guarantee and how does it work?
If you don't quite connect with your first therapist, that's totally okay! We will provide one free session with a new match
Matching you with the perfect therapist is always our top goal. Our Fit Guarantee ensures you’re matched with the right therapist for you. If you’re not 100% happy with your therapist within 30 days of your first session, we’ll rematch you and provide a complimentary session with another therapist at no charge.
In order to qualify for the Fit Guarantee, please contact our Care Team first at 1-800-661-8681 or email us at hello@shiftcollab.com so we can connect with you about next steps!
In order to qualify for the Fit Guarantee, please contact our Care Team first at 1-800-661-8681 or email us at hello@shiftcollab.com so we can connect with you about next steps!