---
title: Search results | Support Centre | Shift Collab
description: Support Centre | Online Therapy Help & FAQs | Shift Collab
---

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[![Shift-LogoType-Ivy](https://support.shiftcollab.com/hs-fs/hubfs/Brand%20Assets/Shift-LogoType-Ivy.png?width=120&height=27&name=Shift-LogoType-Ivy.png)](https://www.shiftcollab.com)

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1. [Support Centre | Shift Collab](https://support.shiftcollab.com/?hsLang=en)

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- [Starting Therapy](https://support.shiftcollab.com/starting-therapy?hsLang=en)
- [Policies and Fees](https://support.shiftcollab.com/policies-and-fees?hsLang=en)
- [About Shift](https://support.shiftcollab.com/about-shift?hsLang=en)
- [Sessions & Care](https://support.shiftcollab.com/sessions-care?hsLang=en)
- [Clinical Tools](https://support.shiftcollab.com/clinical-tools?hsLang=en)

[![Chill listening crop-3](https://support.shiftcollab.com/hs-fs/hubfs/Brand%20Assets/Shift-LogoType-Ivy.png?width=107&height=24&name=Shift-LogoType-Ivy.png "Chill listening crop-3")](http://shiftcollab.com)

Looking for a hand? We're here to help. Just email us at [hello@shiftcollab.com](mailto:hello@shiftcollab.com).

Copyright © 2026 Shift Collab.

```json
{
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  "@id" : "https://support.shiftcollab.com/#website",
  "@type" : "WebSite",
  "inLanguage" : "en-CA",
  "name" : "Shift Collab Help Centre",
  "publisher" : {
    "@id" : "https://www.shiftcollab.com/#organization"
  },
  "url" : "https://support.shiftcollab.com/"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.shiftcollab.com/#organization",
  "@type" : [ "MedicalOrganization", "MedicalBusiness" ],
  "areaServed" : [ {
    "@type" : "Country",
    "name" : "Canada"
  } ],
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      "closes" : "20:00",
      "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ],
      "opens" : "08:00"
    }, {
      "@type" : "OpeningHoursSpecification",
      "closes" : "17:00",
      "dayOfWeek" : [ "Saturday", "Sunday" ],
      "opens" : "09:00"
    } ],
    "name" : "Care Team",
    "telephone" : "+1-800-661-8681"
  },
  "email" : "hello@shiftcollab.com",
  "legalName" : "Shift Collab",
  "logo" : {
    "@type" : "ImageObject",
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    "url" : "https://cdn.prod.website-files.com/625ea83f782e7712faae42df/6a94931fe755613abcfc7922_Shift-Icon-Ivy-Logo-600.png",
    "width" : 600
  },
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  "telephone" : "+1-800-661-8681",
  "url" : "https://www.shiftcollab.com/"
}
```