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How can I pay for my sessions?

We accept most major credit cards and debit cards.

What payment methods do you accept?

A payment method is required when booking your first appointment, even for free consultations. We accept the following payment methods:

  • Visa
  • Mastercard (credit and debit)
  • American Express
  • Diners Club
 

How does billing and receipts work?

We'll automatically process your payment after each appointment and immediately email you a receipt with everything you need for an insurance claim. Your receipt will include:

  • Practitioner name
  • Service type
  • Date
  • Amount paid

Just keep in mind that submitting the receipt to your insurance provider is up to you, as we don't direct-bill.

How do I update my payment method?

To update your payment method, log into My Account. 

Who do I contact with payment questions?

If you have any questions or concerns about payment, please reach out to our Care Team at hello@shiftcollab.com or 1-800-661-8681.