Policies and Fees
Common questions about how we operate, our policies, and our fees.
- How do I change my credit card on file?
- AI Scribe in Your Therapy Session
- Understanding Insurance Coverage and Payment for Therapy Sessions
- What is the AI Scribe feature in Jane, and how does it work?
- What if I can't afford the full session rate?
- How can I pay for my sessions?
- Are your services confidential?
- What if I need to cancel or reschedule my session?
- How much does each session cost?
- Do you offer a special rate for students?
- Do you offer reduced or discounted rates?
- What if my therapist and I are not a match?
- Are your services tax deductible?
- How do I know if I’m covered for therapy?
- Do you offer direct billing to insurance?
- Why do I need to fill out a Consent to Disclose form?
- Can my parents pay for my sessions?
- What’s our Fit Guarantee and how does it work?