---
title: How do I know if I’m covered for therapy?
description: Check with your extended health benefits provider!
image: https://www.shiftcollab.com/images/shift-collab-social-share.png
---

[Skip to content](https://support.shiftcollab.com/how-do-i-know-if-im-covered-for-therapy#main-content)

English

Show submenu for translations

[![Shift-LogoType-Ivy](https://support.shiftcollab.com/hs-fs/hubfs/Brand%20Assets/Shift-LogoType-Ivy.png?width=120&height=27&name=Shift-LogoType-Ivy.png)](https://www.shiftcollab.com)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to shiftcollab.com

 Go to shiftcollab.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Support Centre | Shift Collab](https://support.shiftcollab.com/?hsLang=en)
2. [Policies and Fees](https://support.shiftcollab.com/policies-and-fees?hsLang=en)

September 3, 2026

# How do I know if I’m covered for therapy?

## Check with your extended health benefits provider!

## Is psychotherapy or social work covered by insurance in Ontario?

Psychotherapy and social work are not covered by OHIP, OW, or ODSP, but most extended health benefit plans do cover these services. Check with your insurance provider to confirm your eligibility and approved rates before booking.

### What government programs cover psychotherapy or social work?

While psychotherapy and social work are regulated health professions in Ontario, they are unfortunately not covered under OHIP, OW or ODSP.

### Does extended health insurance cover psychotherapy and social work?

The majority of extended health benefits do cover psychotherapy and social work services (typically in your health and dental insurance package from your employer).

### How do I check my coverage for counselling services?

We encourage you to speak with your insurance provider about counselling services provided by a Registered Social Worker (MSW, RSW) or Registered Psychotherapist (RP) to determine your eligibility and approved rates of coverage.

**Please note:** We do not reimburse sessions if it turns out you do not have coverage.

If you have questions, comments, or concerns, don't hesitate to reach out to the Care Team at [hello@shiftcollab.com](mailto:hello@shiftcollab.com) or 1 (800) 661-8681.

- [Starting Therapy](https://support.shiftcollab.com/starting-therapy?hsLang=en)
- [Policies and Fees](https://support.shiftcollab.com/policies-and-fees?hsLang=en)
- [About Shift](https://support.shiftcollab.com/about-shift?hsLang=en)
- [Sessions & Care](https://support.shiftcollab.com/sessions-care?hsLang=en)
- [Clinical Tools](https://support.shiftcollab.com/clinical-tools?hsLang=en)

[![Chill listening crop-3](https://support.shiftcollab.com/hs-fs/hubfs/Brand%20Assets/Shift-LogoType-Ivy.png?width=107&height=24&name=Shift-LogoType-Ivy.png "Chill listening crop-3")](http://shiftcollab.com)

Looking for a hand? We're here to help. Just email us at [hello@shiftcollab.com](mailto:hello@shiftcollab.com).

Copyright © 2026 Shift Collab.

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "FAQPage",
      "mainEntity": [{
        "@type": "Question",
        "name": "<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >How do I know if I’m covered for therapy?</span>",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Check with your extended health benefits provider!"
        }
      }]
    },
    {
      "@type": "BreadcrumbList",
      "itemListElement": [
        { "@type": "ListItem", "position": 1, "name": "Support Centre", "item": "https://support.shiftcollab.com" },
        { "@type": "ListItem", "position": 2, "name": "<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >How do I know if I’m covered for therapy?</span>", "item": "https://support.shiftcollab.com/how-do-i-know-if-im-covered-for-therapy" }
      ]
    },
    {
      "@type": "WebPage",
      "@id": "https://support.shiftcollab.com/how-do-i-know-if-im-covered-for-therapy",
      "url": "https://support.shiftcollab.com/how-do-i-know-if-im-covered-for-therapy",
      "name": "<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >How do I know if I’m covered for therapy?</span>",
      "isPartOf": { "@id": "https://support.shiftcollab.com/#website" },
      "datePublished": "1970-01-01 00:00:00",
      "dateModified": "1788469425102"
    }
  ]
}
```