How do I book an appointment with a Maple therapist?

You can book an appointment independently online upon completion of your Maple account, or with the support of a Maple Care Navigator!

Anyone over the age of 18 can create a user account on Maple and access mental health counselling services! Partner Mental Health Visits can include those 14+. If you are interested in connecting with a Maple therapist, we have outlined a step-by-step guide on how to begin! 


If you are a new client:

  • Register for an account HERE
  • Complete all required fields
  • Click on “Create Your Account”
  • If required, verify your email address and phone number

You can also download Maple’s iOS or Android mobile app by visiting the App Store or Google Play Store.  


Once registered: 

  • Login to your account HERE
  • Click on “Get Care”
  • Simply enter a description of the challenges you are experiencing
  • The app will match you with the next available provider or you can schedule an appointment with your desired therapist at a time that is convenient for you
  • To schedule an appointment with a specific therapist, filter through their Mental Health Providers, and click on the one you would like to a scheduled session with 


Shift’s Care Team is happy to provide you with additional information on Maple therapists’ specialties and modalities, however, if you require any logistic support, kindly connect with a Maple Care Navigator through their Live Chat on Get Maple. Their team is extremely responsive, and are more than happy to support!