How do I book an appointment with a Maple therapist?

You can book an appointment independently online upon completion of your Maple account or with the support of a Maple Care Navigator!

Anyone over the age of 18 can create a user account on Maple and access mental health counselling services! Partner Mental Health Visits can include those 14+. If you are interested in connecting with a Maple therapist, we have outlined a step-by-step guide on how to begin! 

If you are a new client:

• Register for an account
• Complete all required fields
• Click on “Create Your Account”
• If required, verify your email address and phone number

You can also download Maple’s iOS or Android mobile app by visiting the App Store or Google Play Store. 

Once registered: 

• Login to your account
• Click on “Get Care”
• Enter a description of the challenges you are experiencing
• The app will match you with the next available provider or you can schedule an appointment with your desired therapist at a time that is convenient for you
• To schedule an appointment with a specific therapist, filter through their Mental Health Providers, and click on the therapist you would like to a scheduled session with

Shift’s Care Team is happy to provide you with additional information on Maple therapists’ specialties and modalities, however, if you require any logistic support, kindly connect with a Maple Care Navigator through their Live Chat on Get Maple. Their team is extremely responsive, and are more than happy to support!