What can I expect from my first session?

You can expect comfort and ease with a great therapist who fits your needs and preferences!

Our therapists understand starting therapy can be daunting, and they’re here to make the beginning of your therapy journey clear and comfortable. People are often hesitant about starting therapy mainly due to the uncertainty of the therapy process and what it looks like. We totally get it! Thinking about being vulnerable with a complete stranger can feel a little, well, strange.

Before your first appointment, we'll email you a link to create your account as well as a link to an intake form in our secure booking system, Jane. Please kindly have this form completed prior to your session! This form gives the therapist an idea of what support you need and allows you to get the most out of your session.

We also have a Guide to Starting Therapy and many Therapy Tools for you!

If you’re ready to start, check out this video for guidance on how to get yourself ready and booked in for your first session!

For the session itself, reflect, prepare, but also try to relax! Taking a moment prior to your initial appointment to think about your goals for therapy will go a long way in helping your therapist understand your needs and give you a better sense of clarity and purpose.


If you have any questions about how to get started, our Care Team is here to help! Give us a call at +1 800-661-8681 or email us at hello@shiftcollab.com.