What if, after the first meeting, I find my therapist and I are not a match?

To get the most out of therapy, the relationship with your therapist must be strong. In fact, extensive research has shown that the alliance between a client and therapist is the most important factor in the success of therapy.

At Shift, we make every effort to carefully match you with the right therapist. But, despite our best efforts, sometimes the connection just isn’t quite right after a session or two. 

That’s why we have our Fit Guarantee. 

If you find that your therapist isn’t quite the right fit within 60 days of starting therapy with Shift, an initial session with another Shift therapist is free of charge. Just reach out to our Care team at hello@shiftcollab.com, or 1 (800) 661-8681, and we can get this sorted for you!