I want to book an appointment for someone else who is over 18, can I do that?

With the correct consents obtained, you can book an appointment for someone over the age of 18!

We are always excited to connect with family, friends, or other caregivers in terms of supporting another adult in accessing mental health care. Before we are able to do this, we will need to obtain their consent. Consent is a statement provided by the individual who is seeking treatment, that indicates their willingness to start therapy. 

Maintaining consent and confidentiality is of the utmost importance to us! Not only does it impact therapy outcomes, but we are also mandated by the Ontario College of Social Workers and Social Service Workers (OCSWSSW) to protect the confidentiality of all professionally acquired information. 

Consent can be obtained by the Care Team over a phone call or via email. You can call 1 (800) 661-8681, or send an email to hello@shiftcollab.com. Once Consent is obtained, we are then able to work with individuals to set up future appointments.

If you will be the one managing the therapy process on behalf of someone else, we will also need to obtain a Consent to Disclose Information form from them. This differs from the Consent to Treatment, as a formal document is required to release any information to anyone other than the client. If you are interested, you can read more about our Consent to Disclose process! The form must be completed by the individual who is seeking therapy. 

We understand that starting therapy is a daunting process, let alone supporting someone else in starting! We are here to walk you through it every step of the way. Don’t hesitate to give our Care Team a call at 1 (800) 661-8681, or send us an email at hello@shiftcollab.com.